
Most operators price by feel: what the last customer paid, what a neighbour charges, what sounds fair. That works until it doesn't, and the usual outcome is charging less than the job costs you.
Before you can price a job, you need one honest number: what an hour of your working time actually costs to deliver.
Divide that by the hours you genuinely spend working, and you have a floor. Never quote below it. A busy diary that loses money is worse than a quiet one.
With your floor set, each job is a judgement about time and difficulty:
One-off work is quoted per job. Repeat customers often prefer a fixed monthly fee, which is good for them and better for you, because you know what is coming in. Just make sure the monthly fee assumes the services you will actually deliver, and say plainly what is included.
Grass grows fast in the wet season and barely moves in a dry winter. If you charge a flat fee all year you will resent the summer. Say up front that the growth season may carry more visits, or price the year in a way that accounts for it.
Quote it once and reuse it. MowZansi keeps each customer's history, so next time you know what you charged and how long it took. See what it does.
Most operators quote per job, but work out the price from an hourly rate you already know. That way you can quote confidently without guessing.
Review them once a year at minimum, and sooner when fuel, equipment or labour costs move. Tell repeat customers before the new price starts.
Yes. A first cut on a neglected stand is a different job from maintenance. Price it as such, or you will spend three times as long for the same money.
If the customer wants the same service every month, a fixed monthly fee suits both of you. Just make sure the fee assumes you actually go.